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Manufacturing Industry Success

How Legrand increased First Contact Resolution by 78%

Legrand improved agent productivity and customer satisfaction by implementing Service Experience Suite solutions.

Learn more about our Manufacturing solutions

Read more about the success of our clients

Image of hands using a laptop and holding a mobile phone. On top of the image are icons of various concepts, all connected. This image signifies High Tech.

High Tech

Lifeline IT

Slice

Floating icons tiles with a blurry hand in the background pointing to A customer service icon. This is an image for IT Services.

IT Services

LOGICnow

An abstract image of pipes, in blue tones. This image signifies Manufacturing,

Manufacturing

AGCO

Herman Miller

Legrand

Image of hands on a laptop with a wireframe of files and folders floating above the hands.

Computer Software

OwnBackup

Imprivata

Cornerstone Information Systems

Bizable

Closeup image of hands pointing to papers on a desk, with a cityscape ghosted onto the bottom of the image.

Consulting

Nardello

Stacks of coins with a blurred blue background. Superimposed on top of that are white charts and graphs. This is an image for Financial Services.

Travel, Transportation, and Hospitality

IATA

White paper cutouts of people holding hands on a white background with shadows.

Non-Profit

Leadership for Educational Equity

image of the backs of students graduating, wearing caps and gowns. The focus is on one person with dirty-blond hair in the foreground. This image signifies Higher Education.

Higher Education

Oregon State University

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