Embrace
what's next for
Manufacturing
with Salesforce
and Vicasso

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Salesforce Solutions for Manufacturers

A new era for manufacturers has emerged, pushing manufacturers to pivot due to the impacts brought on by the pandemic. And these impacts are likely to be permanent, with executives prioritizing investments in operations, according to new Salesforce research.

79%

Are looking to provide a single source of truth across the customer lifecycle

88%

Say increasing process efficiencies is critical

86%

Are looking to invest in digital transformation

As a strategic partner, Vicasso works with major manufacturers to leverage the power of the Salesforce platform for digital transformation. From award-winning turnkey Service Cloud apps to custom-built on the Salesforce platform, like Field Service or Sales Forecasting, we work to increase transparency across your organization without sacrificing valuable resources to re-create already-proven industry solutions.

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Improve Productivity in Manufacturing

Stay agile to meet

Customer Demand

Remove barriers between customer data and orders to resolve support cases upon first contact.  

Learn How Legrand Increased First Contact Resolution by 78%

Enhance visibility between suppliers, inventory distribution, and customers with a 360-view in Salesforce, connecting Sales, Operations, and Service all from the same platform.

Strengthen sales forecasting to meet sudden shifts in market demand.

Increase sales revenue with

Partner Relationships

Expand your presence with your partner network—from supplies to dealers to your field techs. See the benefits of Experience Cloud® and partner portals to navigate through sales agreements and collaborate quickly so you recognize revenue faster.

Elevate the voice of your customers and partners for continuous improvement with Service Experience Suite using personalized one-click surveys in real-time.

Learn how AGCO strengthened their dealer experience with CalcEngine, a custom-app developed by Vicasso.

Continue innovating your

Service Experience

Vicasso crafts Salesforce’s field service tools to automate scheduling, manage resources based on skills or work type, and enrich the customer experience—all within Salesforce.

Our team of Salesforce experts helps you harness Salesforce’s powerful features to reduce manual processes and realize efficiencies that save valuable time and resources.

Service Experience Suite enhances and extends Service Cloud functionality to streamline service operations, reduce duplicate work, and improve case handle time to empower your team to increase responsiveness.

Our Clients' success is our success

ACGO logo
Herman Miller logo.
LeGrand logo.
BRK logo
logo for Cytek
logo for Johnson Controls

Ready to make Salesforce work for your industry?

Articles and trends

Why Vicasso

"Vicasso has always exceeded our expectations... implementations are smooth and all requirements are always met. Their project management and development teams are first class."

– Eric Zimmerman, Global Business Process Manager at AGCO
illustration of award ribbon with a heart in it.
9.76/10
client satisfaction
Create customer experiences that leave a lasting impression and see what’s possible, with Vicasso’s Salesforce experts at your side.
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450+
5-star reviews

There are more than 450 5-star reviews on AppExchange about the success our clients have achieved by partnering with us, including Salesforce-verified testimonials.

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