Award-winning Salesforce partner
With nearly two decades of Salesforce experience, we develop native Salesforce solutions that will transform the way your service teams work.
Improve service agent experience.
Increase customer satisfaction.
Reduce the cost to service a case.
Simple Survey is a 100% native Salesforce survey app designed to increase response rates.
Learn MoreWith nearly two decades of Salesforce experience, we develop native Salesforce solutions that will transform the way your service teams work.
We use this to run all of our surveys, including CSAT. We couldn't be happier. It is very intuitive.
Brent Bunker
Sr. Director Customer Support, Duetto
This app makes the communication over cases very comfortable and organized. It has great features to allow flexibility between different teams and their needs. The company provides very good support when needed. I would definitely recommend this feature to other companies whose support teams communicate with customers over emails.
Neta Orlovski
Taboola
Duplicate cases was a major challenge in our organisation. Case Merge Premium considerably improves on Salesforce's native merge feature. Our agents can merge from list views when cases are still assigned to a queue, merge up to 9 cases (instead of the standard 3), and can easily compare cases side-by-side to confirm that they are related before merging. Support is friendly, smart, and helpful. Recommended.
Sarah Kounnou
Customer Services Product Owner, BetKing
We use Simple Survey for cases, work orders, opportunities and NPS. It was very easy to set up and we were up and running in a just a few hours. With some development work within Salesforce, we have average scores and a count of total surveys sent for each area so we have a clear picture of where we are succeeding or failing individual customers. Overall very happy with the product.
Louisa Barrett
CRB Cunninghams
