Salesforce-native survey tool for
higher response rates
Simple Survey automatically captures real-time CSAT data — without integrations, response caps, or feature tiers.
Salesforce survey app, built for service teams
Unlimited surveys, responses, and users. One flat price.
No tiers to compare. No feature gates. No surprise overages when your volume scales. The same predictable cost whether you send 100 surveys a month or 100,000.
Survey data lives in Salesforce. Not somewhere else.
Simple Survey installs directly into your org. CSAT scores attach to Cases, Accounts, and Contacts automatically — no integrations to build, no APIs to maintain, no third-party systems to secure.
Built for one job. Done well.
Purpose-built for transactional NPS® surveys — not a Swiss Army knife trying to do everything. Clean data model, fast time-to-launch, and a survey experience your customers actually complete.
Customers see response rates jump within weeks
7% -> 25%
Our response rate has gone from 7% to 25% overnight.
Colin Mead
Head of Global Support, Pure Storage
+500%
In one month, we saw a 500% increase in response rates to our case closure survey.
Kina Martin
VP Customer Care, Basware
30%+
Response rate is quite high: above 30%. We were able to get a far better understanding of our customers' experiences and needs.
Ran Levi
CyberArk
See feedback in context, on every record
CSAT scores live alongside Cases, Accounts, and Contacts — exactly where your team already works.
Not ready for a demo?
Get a sample survey instead.
Experience Simple Survey the way your customers would. We'll send you a sample survey to your inbox — see firsthand why customers complete it.
Trusted by organizations of all sizes
See it in your Salesforce.
A 25-minute walkthrough — your use case, your questions, your data model.
