Switching from Zendesk to Salesforce Service Cloud? Scale Intelligently & Minimize Support Costs
Salesforce gives you a 360-degree view of the customer and a platform for scaling your organization. Vicasso enhances Service Cloud with case management efficiencies that save time and money.
How Vicasso Helps Eliminate agent friction Improve agent productivity Create parity with Zendesk user experience Accelerate time-to-value Increase adoption of Service Cloud Decrease initial response time Get Help from Vicasso
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Efficiency-Boosting Enhancements for Service Cloud Visual case timers Granular SLA management View & manage agent workload org-wide Measure and improve response times Clean case comments and emails Timeline of correspondence Private and public case communication Prevent email-to-case spam Take ownership of cases faster Automatically merge duplicate cases Pre-built reports to improve response time Auto-create contacts in correct accounts Add a Layer of Productivity to Case Management Entirely 100% Native to Salesforce Secure and reliable Data never leaves Salesforce No code required Extensible and seamless 500+ reviews on AppExchange Schedule a Demo
Vicasso is an award-winning Salesforce AppExchange partner. Vicasso's apps extend Service Cloud capabilities with case management functionality that helps companies scale intelligently while minimizing support costs.