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June 5, 2023

Edit Fields During the Merge with Case Merge Premium

Save time and improve data quality on cases by editing fields while merging cases with Case Merge Premium.

May 30, 2023

Forward to Case for Email to Case Premium

Let your sales team forward client support requests into Salesforce with Forward to Case for Email to Case Premium.

May 12, 2023

Custom Aging Speeds for Case Flags

Improve responsiveness to high-priority issues with custom aging speeds for Case Flags.

May 2, 2023

Skip Logic for Simple Survey

Improve response rates and data quality by shortening surveys with Skip Logic for Simple Survey.

April 28, 2023

Switchboard for Case Flags

Manage team workload and reassign priority issues with the Switchboard for Case Flags.