File Slayer

Our company deals with a large volume of image-heavy email threads and File Slayer saves us storage space by eliminating unnecessary and repetitive images like signature and brand logos. The fact that it does this automatically is the icing on the cake. The app was super easy to set up and is a valuable tool for anyone seeking to optimize file management in Salesforce.

File Slayer has helped our customer care team filter out the noise of needless email signature attachments. Its offered a great productivity boost. On behalf of our agents and the customers they serve, thank you for this great product.

We were facing an issue with another managed package during the setup of File Slayer. The support from Vicasso was great and straight forward. They developed a solution for our issue and now the File Slayer is working. We're currently setting it up finally.

‍

File slayer is great at reducing redundant files that Service Cloud emails create over the course of a case's lifecycle. Add in the Slay Bot and this is a wonderful add-on for managing your org's file storage. Also, their customer support is top notch. They went above and beyond to isolate an issue affecting many machines in my network and resolved with a patch and then continued to follow-up to ensure optimal performance continued after that. This is amazing service!

I appreciate that it eliminates unnecessary files (e.g., social media icons) from Salesforce Case records, allowing staff to focus on the essential documents related to resolving cases. This saves them time when looking for documents.

I would like to see more filter options on the Hit Manager screen to make slaying "select" files easier to accomplish. e.g., complex filtering and limits on the number of results returned.

I absolutely recommend implementing File Slayer if you have any email or email-to-case processes in your Salesforce ORG and are being overwhelmed by the email signature social media icons.

File Slayer works exactly as advertised. It helps us get the heart of the client communication without distracting images. While it is rare we have a need to contact Vicasso for support, when we do, they always come through for us with speedy assistance! Vicasso stands behind all of their apps.