KCS® is for Closers

Mar 28, 2019 7:00 AM
ET
Recorded Live
Mar 28, 2019 7:00 AM
ET

About

Learn why embracing KCS® principles will improve case deflection metrics, improve customer & employee satisfaction, enable self-service community initiatives, all while reducing the burden (ahem... cost) of support.

Watch our webinar to learn:

  • Key Business Drivers for Embracing "Knowledge-Centered Service" (KCS®) Principles
  • Measuring Success with KCS®
  • What You'll Need to Get Started

KCS® is for Closers - YouTube

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