Turning a Forced Survey Migration into a Strategic Win

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Migrating from GetFeedback & Delighted to Simple Survey

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5 Steps to Build a Clean and Efficient Case Page Layout in Salesforce Service Cloud

November 18, 2024

Salesforce Cases: How To Improve Initial Response Time by 46%+

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September 13, 2024

Agentforce Service Agents: How AI Transforms Two of Three Key Service Inquiries Today

woman holding up both hands, balancing the text "CSAT" on the left and "NPS" on the right. The image has an overall blue to purple gradient tonality.

May 29, 2024

Decoding CSAT vs. NPS: Mastering the Art of Customer Insight

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December 22, 2023

Texas Partners Bank Uses 4 Vicasso Apps to Build Stronger Customer Relationships

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November 7, 2023

3 Native Salesforce Apps to Save Your Service Costs