Get the most value out of Case Flags for Salesforce Service Cloud

Oct 20, 2022 1:00 PM
ET
October 20, 2022
Recorded Live
Oct 20, 2022 1:00 PM
ET

About

Case Flags is a powerful tool for Support Teams working on Cases, helping prioritize case workload, ensuring SLAs are met, and capturing the metrics you need.

To be sure your Organization is taking advantage of all the features and reporting capabilities that Case Flags offers, join Vicasso’s Product Team on October 20 at 1pm ET for a YouTube Live Stream to see how Case Flags can be a game changer!

What you’ll glean from the stream:

• How easy it is for managers to rebalance their team’s workload

• How Support Agents never have to think about what case to work on next

• Understand Case Flags History Tracking records

• How powerful Case Flags reporting can be

• Real-world use cases

• How to build reports for important metrics

Learn more about Case Flags for Salesforce Service Cloud on the AppExchange

Join the Service Experience Suite group on the Trailblazer Community

Are you delivering the perfect experience every time? Take the assessment

How to watch:

  1. Use this YouTube link

Access on Demand

RSVP

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Presented By...

Howard Yermish, Director of Product

Thais Pedroso, Product Manager