Streamline Your Service Delivery with Salesforce

Nov 19, 2020 6:00 AM
Recorded Live
Nov 19, 2020 6:00 AM


High support volume, customer expectations, and remote work continue to put a strain on service teams around the globe.

Inefficient support processes that require manual effort and create rigid work environments do nothing but exacerbate those challenges. The result? Disengaged employees, dismal KPIs, and unhappy customers.

But there’s good news. This webinar will show you three ways world-class service teams can get more out of Salesforce and Service Cloud.

You’ll learn how to:

  • Save time by broadcasting critical support updates to customers.
  • Enable flexible support processes for business units with differing needs.
  • Eliminate clutter that distracts service agents from supporting customers.

If you’re a customer service leader, join us on November 19, 2020 and you’ll hear example use cases and actionable takeaways you can use to innovate the way your company delivers service. Plus, you’ll get a sneak peek at the newest capabilities of the top agent productivity apps on the Salesforce AppExchange.

Streamline Your Service Delivery with Salesforce

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Presented By...

Meet Our Speaker

Joe Reale
Product Manager, Internet Creations

Meet Our Speaker

Peter Chmiel
Senior Product Manager

Meet Our Speaker

Howard Yermish
Director, Product, Internet Creations