Customer support is not for the faint-hearted. Each day presents a fresh batch of customer cases that can include complex problems.
Because I was willing to embrace collaborating with a younger workforce, I’m sharing what I’ve learned over the years - and they are teaching me as well.
Once all your technology is in place and your team is ready to head out into the field (or work remotely from home or wherever!) your company needs a documented
Find out how companies that use Salesforce are addressing remote work to encourage more collaboration across teams.