Technology
File Slayer

Recovering 3.5 hours per agent per week lost to attachment clutter

A technology consulting firm automated removal of signature images and social icons across a support org where some cases carried more than 500 attachments.

Enterprise

Business problem

A technology consulting firm estimated that each of its 500 to 600 support users lost about three and a half hours every week to attachment clutter.

Signature images and social icons saved automatically into Salesforce with every email exchange, and some cases accumulated more than 500 attachments. Agents scrolled and clicked through irrelevant files to find the one document that mattered. Across the org, the team put the annual cost of that low-value work in the seven figures.

Solution

File Slayer identifies unnecessary attachments from anywhere in Salesforce and prevents them from being stored in future.

Retroactive deletion cleans up files already in the org and lowers storage consumption. Slaybot continues blocking new junk files without agent intervention.

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