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Simple Survey:
New Features
in Spring 2023

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Thais Pedroso

Product Manager
Image of Megan, Product Manager at Vicasso

Megan Tesch

Product Manager

Deliver the Perfect Service Experience

Improve service agent experience. Increase customer satisfaction. And reduce the cost to service a case.

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A picture of a woman on a headset, smiling. She is a product manager at Vicasso.
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Seeing is believing.

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Calculate your ROI

Quantify the return on improving service agent experience in Salesforce.

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Increase your Net Promoter Score®

Simple Survey is a 100% native Salesforce survey app designed to increase response rates.

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Technology experts at your service.

With nearly two decades of platform experience, we develop native Salesforce solutions that will transform the way your teams work—from anywhere.

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Praise for Service Experience Suite

Very Useful and user friendly

We use CMP for about 5 years now. It is used by our support agents without any problems. It is easy to learn and understand for them. It has great value for our company because it prevents agents from working on the same case that was accidentally submitted multiple times.

Vincent Streef

Pon's Automobielhandel B.V.

Simple and intuitive

We use Simple Survey for cases, work orders, opportunities and NPS. It was very easy to set up and we were up and running in a just a few hours. With some development work within Salesforce, we have average scores and a count of total surveys sent for each area so we have a clear picture of where we are succeeding or failing individual customers. Overall very happy with the product.

Louisa Barrett

CRB Cunninghams

Quick and Easy

We have been using File Slayer for years now. We utilize a tool that syncs emails to Salesforce which attaches the company and social logo files that live in our signatures. File Slayer goes to work in the back end to help keep our storage down and assist users with not having to dig through useless attachments when reviewing the activity record.

Stephanie Boggs

Consultant / Owner, CRMingo

Awesome Product, even better Support

As the head of Support in my company, I can't stress enough how valuable it is to deliver a quality product and have the best support experience behind it when you need it. I felt compelled to shout out to Brian Davis for providing excellent Support on Case Flags with some questions I had. Prompt, patient, and concise - What else can one ask for?

Gadi Vered

OwnBackup Inc.

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