YouTube Live Stream Event | October 20 at 1 PM ET

Case Flags Helps Prioritize Your Service Team's Workload

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Howard Yermish

Director of Product
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Thais Pedroso

Product Manager

Deliver the Perfect Service Experience

Improve service agent experience. Increase customer satisfaction. And reduce the cost to service a case.

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Live Stream Event

How to Automagically Merge Cases in Salesforce®

June 9, 2022, 1 pm EDT

Seeing is believing.

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Calculate your ROI

Quantify the return on improving service agent experience in Salesforce.

Start Now
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Increase your Net Promoter Score®

Simple Survey is a 100% native Salesforce survey app designed to increase response rates.

Learn More

Welcome to Vicasso.

Technology experts at your service.

With nearly two decades of platform experience, we develop native Salesforce solutions that will transform the way your teams work—from anywhere.

About Us
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What our clients are saying

“Support agents love the new Vicasso apps.”

Amy Gerakos

Director of Service Excellence
Legrand

“If Lifeline could ever build a survey tool, Simple Survey would be the template.”

Daniel Mitchell

Lifeline’s Founder and Director
Lifeline IT

“When you can put a finished site like this in front of a customer with complete confidence, it speaks volumes about those who did the technical crafting.”

Kathy Frye

Director, Customer Support at Cornerstone Information Systems, Inc.
Cornerstone

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