Webinars, Office Hours, and Events
Salesforce AppExchange Demo Jam - Case Flags
Hosted by Salesforce MVPs, you won't want to miss this game show-style event.
Count me in →Hosted by Salesforce MVPs, you won't want to miss this game show-style event.
Count me in →Building solutions with Salesforce Lightning gives Awesome Admins the opportunity to redesign the user experience and drive adoption through the Lightning UI.
We’re excited to unveil one of the most highly requested features by customers: Skip Logic.
Developer Console isn’t just for developers – it’s a great tool for admins too!
As the world is adjusting to a new remote work reality, it's safe to say it's not business as usual.
Join us for Case Merge Premium Office Hours as we present a Masterclass on Duplicate Detection.
Salesforce Community Cloud is much more than portals and a way to connect customers to answers.
Feedback is invaluable to every aspect of the service experience.
Join us for Part 3: "How to Make Every Customer First Priority".
Join us for Part 2: "Building Customer Relationships Through Personalization."
A deep dive into all the new features and enhancements available so that you can further leverage customer feedback.
This is part one of our four-part series: "Transforming Your Service Experience."
Learn tips and tricks for decluttering Service Cloud so your data is clean and your metrics are accurate for your management team.
Learn why embracing KCS® principles will improve case deflection metrics, improve customer & employee satisfaction, enable self-service community initiatives.