File Slayer

Articles

Managing High Support Volume: 5 Essential Tips

Today’s customer service leaders need effective solutions to alleviate business challenges. Whether your challenge is increased user activity, or it’s weakened support capacity, we can help you solve high case volumes inside Salesforce while maintaining clear communication with your colleagues.

Client Success Stories

Herman Miller Improves Customer Satisfaction with Service Experience Suite

Herman Miller needed to move from an antiquated system that tracked customer inquiries to a current and more robust CRM tool.

How Legrand Increased First Contact Resolution by 78%

Legrand, the global specialist in electrical and digital building infrastructures, wanted to improve agent productivity for customer support cases.

Imprivata’s Secret Weapon to Exceed Customer Expectations Despite the Pandemic

Imprivata is the digital identity company for healthcare.

Webinars and Events

Automatically remove social icons and logos with Slaybot

File Slayer now gives you a powerful tool to automatically remove those pesky images from inbound emails to avoid clutter.