Case Split

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Client Success Stories

Herman Miller Improves Customer Satisfaction with Service Experience Suite

Herman Miller needed to move from an antiquated system that tracked customer inquiries to a current and more robust CRM tool.

How Legrand Increased First Contact Resolution by 78%

Legrand, the global specialist in electrical and digital building infrastructures, wanted to improve agent productivity for customer support cases.

Imprivata’s Secret Weapon to Exceed Customer Expectations Despite the Pandemic

Imprivata is the digital identity company for healthcare.

OwnBackup Decreases Case Handling Time with Vicasso's AppExchange Apps

OwnBackup is the leading cloud data protection platform.

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