Customer support is not for the faint-hearted. Each day presents a fresh batch of customer cases that can include complex problems.
Making the workday better for your customer service team has never been easier than with Case Flags for Salesforce, where managers and end-users all benefit from a clear view of their workload. Product Director Howard Yermish and Product Manager Thais Pedroso walk you through the ins and outs of Case Flags in their latest Live Stream.
Today’s customer service leaders need effective solutions to alleviate business challenges. Whether your challenge is increased user activity, or it’s weakened support capacity, we can help you solve high case volumes inside Salesforce while maintaining clear communication with your colleagues.
Vicasso recognized in 2021 Salesforce Partner Innovation Awards
Internet Creations has rebranded to better reflect the quality and innovation that you have come to expect from us. Welcome to Vicasso.
Lifeline IT, an IT support and services provider, needed a survey solution to gain insight into customers' needs. They used Simple Survey to achieve this goal.
Join our next Live Stream on April 6th, 2023 at 1 PM ET. You’ll get a tour of Simple Survey’s new survey question types, survey builder experience, and more.
File Slayer now gives you a powerful tool to automatically remove those pesky images from inbound emails to avoid clutter.