Making the workday better for your customer service team has never been easier than with Case Flags for Salesforce, where managers and end-users all benefit from a clear view of their workload. Product Director Howard Yermish and Product Manager Thais Pedroso walk you through the ins and outs of Case Flags in their latest Live Stream.
Vicasso recognized in 2021 Salesforce Partner Innovation Awards
Milestones and Entitlements can be an effective way to prioritize cases in Service Cloud. How does it compare to the Case Flags app?
Internet Creations has rebranded to better reflect the quality and innovation that you have come to expect from us. Welcome to Vicasso.
B2W Software improved their agent experience, which in turn improved the customer experience with Service Experience Suite
Herman Miller needed to move from an antiquated system that tracked customer inquiries to a current and more robust CRM tool.
Legrand, the global specialist in electrical and digital building infrastructures, wanted to improve agent productivity for customer support cases.
Imprivata is the digital identity company for healthcare.
OwnBackup is the leading cloud data protection platform.
Discover the Art of What's Possible
