Case Flags


Help Your Support Team Deliver Faster Service Using Case Flags

Making the workday better for your customer service team has never been easier than with Case Flags for Salesforce, where managers and end-users all benefit from a clear view of their workload. Product Director Howard Yermish and Product Manager Thais Pedroso walk you through the ins and outs of Case Flags in their latest Live Stream. 

Case Flags vs Milestones and Entitlements for Salesforce

Milestones and Entitlements can be an effective way to prioritize cases in Service Cloud. How does it compare to the Case Flags app?

Client Success Stories

Improved Agent Experience = Improved Customer Experience: Service Experience Suite & B2W Software

B2W Software improved their agent experience, which in turn improved the customer experience with Service Experience Suite

Imprivata’s Secret Weapon to Exceed Customer Expectations Despite the Pandemic

Imprivata is the digital identity company for healthcare.

OwnBackup Decreases Case Handling Time with Vicasso's AppExchange Apps

OwnBackup is the leading cloud data protection platform.

Webinars and Events

Get the most value out of Case Flags for Salesforce Service Cloud

Join Vicasso’s Product Team on October 20 at 1pm ET for a YouTube Live Stream to see how Case Flags can be a game changer for your organization.

Salesforce AppExchange Demo Jam - Case Flags

Hosted by Salesforce MVPs, you won't want to miss this game show-style event.